TERMS OF SERVICE
This agreement between________________________
(hereinafter referred to as “client”) and Jolly Boarding and Training LLC (hereinafter referred to as “trainer” or “Jolly B&T”) pertain to the following:
Client’s dog(s) name(s): ________________________
(hereinafter referred to as “dog(s)”)
For good and valuable consideration, the parties agree as follows:
Jolly B&T provides In-Person and Virtual Dog Training Services, as well as Dog Boarding,
Dog Transportation and Bathing Services. Jolly B&T does NOT provide any professional grooming services at this time. In all instances, Jolly B&T agrees to provide humane dog handling with an emphasis on safety. All care provided will be welfare-driven and lack aversive or punitive techniques. The trainer reserves the right to make adjustments to training plans, feeding schedules and requested services if he/she/they feel that it is in the best interest of the dog(s). The client agrees that Jolly B&T will not be held liable for any damages resulting from the transportation of animals.
Property and Necessary Care Items
The client agrees to provide any items necessary for the care of the dog(s) including food and medication. Client agrees to provide any comfort items at their discretion, such as crate/playpen, toys, blankets, t-shirts, towels, shampoos etc.. Jolly B&T agrees to return all comfort items at the end of each requested service, as well as any remaining necessary care items, if any. If a comfort item is discovered to not be returned at the time of pickup, Jolly B&T agrees to coordinate with the client to return the item as soon as possible. The client agrees that Jolly B&T will not be held liable for any damage to comfort items caused by the dog(s) during the requested service. In the case of dog transportation services, the client acknowledges that seat belt leashes and seat covering hammocks are provided by Jolly B&T and that the client is responsible for providing a harness or other equipment (kennels, car seats, etc) necessary for the safety of the dog during transportation. The client agrees that Jolly B&T will not be held liable for any loss or damage resulting from the client’s failure to provide safe equipment for the pet’s transportation.
Drop off and Pickup
Dogs must be checked in and out of the care of Jolly B&T during operating hours, which are 8am-6pm. Late pickups and/or early drop off may incur additional fees. If the client does not pick up the dog(s) within the specified time as discussed between client and trainer, Jolly B&T reserves the right to transfer the dog(s) to the trainer’s home, a local kennel, animal shelter, or rescue and to charge the client with any additional fees incurred pertaining to the dog’s transportation, veterinary care, and/or equipment necessary for care of the dog, including but not limited to, food, water, and safety equipment such as leashes, collars, harnesses, or containment such as kennels or crates. In the case of dog transportation services, the client agrees to be prepared with the dog(s) and their belongings at the agreed upon time of arrival for pickup, as well as to be prepared to receive their dog at the agreed upon time of arrival for drop-off.
Dogs must be socialized and able to interact with other dogs and humans unless otherwise discussed between the client and the trainer. Jolly B&T reserves the right to refuse admission to any dog who displays aggressive or destructive behavior. If the dog causes damage to Jolly B&T’s facilities or injures another dog or person, the client agrees that Jolly B&T will not be held liable for any damages. Client acknowledges that dog behavior following training sessions (in-home, virtual or otherwise) is not guaranteed and that results are dependent upon the client’s continued practice and the mental well-being of the dog(s).
Health and Vaccinations
Client understands a copy of his or her pet's vaccinations, including Rabies, Distemper, Leptospirosis, Parvovirus, Bordetella, and Canine Influenza Vaccines must be provided prior to the date of any service. Should the dog develop kennel cough, or any other illness relating to the effectiveness of vaccinations, upon returning home, the client agrees that Jolly B&T will not be responsible for any veterinary expenses, or other expenses, incurred. Client also agrees to inform the trainer of any illness incurred upon returning home after services have been provided, in order to prevent the spread of disease or infection between dogs. Jolly B&T reserves the right to refuse admission to any dog who appears unwell or has not been vaccinated.
Client understands that dogs will be subject to group play with other dogs in both outdoor and indoor spaces, and accept the inherent risks of the environment. Client agrees that Jolly B&T will not be held liable for any fees incurred due to these inherent risks, such as, minor scrapes, cuts or nicks, insect bites, infection due to debris (dirt, sand, etc.), pulled muscles, or any other risks inherently associated with the environment. Client understands that the dog will get dirty, and that bathing services are available for an additional fee but are not required.
The client agrees to provide Jolly B&T with an emergency contact. Client understands that the emergency contact must be willing and able to take full responsibility for care of the dog(s) at any time. In the event of a health emergency, the trainer will contact the client or their provided emergency contact as soon as possible. If the trainer is unable to contact the client or emergency contact, the trainer will then contact the dog’s regular veterinarian utilizing information provided by the client. If the client does not provide their regular veterinarian’s information, the trainer is unable to contact the dog(s)’ regular veterinarian, or it is recommended by the veterinarian in question that the dog(s) be transported to a local emergency veterinarian, the trainer will take the dog(s) to a local emergency veterinarian as listed below for treatment. The client agrees that Jolly B&T will not be held responsible for any veterinary fees incurred.
Emergency Veterinary Facilities whom the dog(s) may be transported to:
Blue Pearl Pet Hospital
607 Lumsden Professional Ct Brandon, FL 33511
Riverview Veterinary Hospital
7459 S US-301 Riverview, FL 33578
Animal Emergency Clinic
693 W Lumsden Rd Brandon, FL 33511
Bookings need to be done in writing, and can be made online, via text, or in person. Jolly B&T reserves the right to deny any booking at any time, for any reason. All bookings are subject to availability.
Fees and Payment
All service fees are detailed on the Jolly B&T website (www.JollyPackDogTraining.com) or are available to obtain from the trainer. The specific fees incurred by the client’s request will be detailed in the invoice provided by Jolly B&T. All fees must be paid in full prior to the end of the provided service. Payment plans may be offered by the trainer on a case-by-case basis, and any approved plan will be detailed in an email sent to the address provided to the trainer by the client. Jolly B&T reserves the right to charge additional fees in response to services requested by the client, as well as additional fees incurred by late pickup. Jolly B&T will issue an invoice to the email provided by the client via Quickbooks Online. The client will be required to pay utilizing the payment methods accepted via Quickbooks Online (credit card, apple pay, bank).
NOTE: The client’s cancellation of services with less than 24hrs notice subject the client to a cancellation fee totaling up to half of the amount of the service. Client acknowledges that the total amount of the cancellation fee, while not exceeding half of the amount of the requested service, is issued at the trainer’s discretion and client agrees to pay the cancellation fee in full.
Client agrees that all pets are cared for by Jolly B&T without liability on Jolly B&T’s behalf for loss or damage from disease, theft, fire, death, escape, car accident or for other unavoidable causes. Client accepts sole responsibility for any injury caused by the dog(s) while the dog(s) is/are in the care of Jolly B&T, including injury to employees of Jolly B&T, clients of Jolly B&T, and other pets under the care of Jolly B&T, and the client releases Jolly B&T, and its owner, employees, agents, and representatives, of any liability arising from any such injury. Client accepts sole financial responsibility if the dog(s) cause damage to the facilities of Jolly B&T, including damage to the trainers’ vehicles while utilizing dog transportation services.
Client consents to photos, videos, and depictions of client and/or dog to be used by Jolly B&T for promotional, marketing and similar use.
Client and trainer agree to bring concerns, questions or disputes to the attention of the other party directly and promptly. Both parties agree to seek mediation prior to litigation. Both parties agree to resolve disputes privately and needs to be done prior to posting on online platforms.
Termination of Services
Jolly B&T reserves the right to terminate services at any time if the trainer feels that it is in the best interest of the dog, other dogs, or Jolly B&T’s staff. Jolly B&T also reserves the right to terminate services if any of these terms and conditions are breached.
Jolly B&T reserves the right to amend these terms and conditions at any time, and any changes will be posted on our website. The client’s continued use of services after any such changes constitutes the client’s acceptance of the new terms.
These terms and conditions shall be governed by and construed in accordance with the laws of the State of Florida, and any disputes arising out of them shall be subject to the exclusive jurisdiction of the courts of Hillsborough County.
These terms and conditions govern the use of all services provided by Jolly B&T, and by signing below, the client accepts these terms in full.
Thank you! Your content has been submitted